FAQs
When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.
GARTON GLOBAL provides international payments and FX services through its partnership with Currencycloud.
For clients based in the United Kingdom and rest of the world, payment services for Garton Global Payments are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
Payment services for Garton Global Payments Ltd are provided by Currencycloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Head office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam. Currencycloud B.V. is authorized by the DNB to carry out the business of an electronic-money institution (Relation Number: R142701).
Yes they can. Individuals making larger one off payments for property purchases, emigrating overseas or buying a foreign asset will get value by using the service.
If you are transferring less than £100,000.00, then there may be more appropriate online options.
Although headquartered in London, we serve an international client base and provide services in accordance with the regulatory frameworks applicable to the jurisdictions in which we operate.
A full list of permitted jurisdictions can be found here
At Garton Global, we have access to multiple liquidity providers, this ensures that the competitive rates is secured for each transaction.
Garton offers the following currencies:
 AED (United Arab Emirates Dirham) |  ALL (Albanian Lek) |
 AMD (Armenian Dram) |  ANG (Netherlands Antillean Guilder) |
 AOA (Angolan Kwanza) |  ARS (Argentine Peso) |
 AUD (Australian Dollar) |  BBD (Barbados Dollar) |
 BDT (Bangladeshi Taka) |  BGN (Bulgarian Lev) |
 BHD (Bahraini Dinar) |  BMD (Bermudian Dollar) |
 BND (Brunei Dollar) |  BOB (Bolivian Boliviano) |
 BRL (Brazilian Real) |  BSD (Bahamian Dollar) |
 BWP (Botswana Pula) |  BZD (Belize Dollar) |
 CAD (Canadian Dollar) |  CDF (Congolese Franc) |
 CHF (Swiss Franc) |  CLP (Chilean Peso) |
 CNY (Yuan Renminbi) |  CRC (Costa Rica Colon) |
 CVE (Cape Verde Escudo) |  CZK (Czech Koruna) |
 DJF (Djiboutian Franc) |  DOP (Dominican Peso) |
 DKK (Danish Krone) |  DZD (Algerian Dinar) |
 EGP (Egyptian Pound) |  ETB (Ethiopian Birr) |
 EUR (Euro) |  FJD (Fiji Dollar) |
 GBP (Pound Sterling) |  GEL (Georgian Lari) |
 GHS (Ghana Cedi) |  GMD (Gambia Dalasi) |
 GNF (Guinean Franc) |  GTQ (Guatemalan Quetzal) |
 GYD (Guyana Dollar) |  HKD (Hong Kong Dollar) |
 HNL (Honduran Lempira) |  HRK (Croatian Kuna) |
 HUF (Hungarian Forint) |  IDR (Indonesian Rupiah) |
 ILS (Israeli Shekel) |  INR (Indian Rupee) |
 JMD (Jamaican Dollar) |  JOD (Jordanian Dinar) |
 JPY (Yen) |  HUF (Forint) |
 KES (Kenyan Shilling) |  KRW (South Korean Won) |
 KWD (Kuwaiti Dinar) |  KYD (Cayman Islands Dollar) |
 KZT (Kazakhstani Tenge) |  LKR (Sri Lanka Rupee) |
 LRD (Liberian Dollar) |  LSL (Loti) |
 MAD (Moroccan Dirham) |  MDL (Moldovan Leu) |
 MGA (Malgasy Ariary) |  MRO (Mauritanian Ouguiya) |
 MUR (Mauritius Rupee) |  MWK (Kwacha) |
 MXN (Mexican Peso) |  MYR (Malaysian Ringgit) |
 MZN (Mozambican Metical) |  NAD (Namibian Dollar) |
 NGN (Naira) |  NIO (Nicaraguan Cordoba) |
 NOK (Norwegian Krone) |  NPR (Nepali Rupee) |
 NZD (New Zealand Dollar) |  OMR (Rial Omani) |
 PEN (Peruvian New Sol) |  PHP (Philippine Peso) |
 PKR (Pakistan Rupee) |  PLN (Zloty) |
 PYG (Paraguay Guarani) |  QAR (Qatari Rial) |
 RON (Romanian Leu) |  RSD (Serbian Dinar) |
 RWF (Rwanda Franc) |  SAR (Saudi Riyal) |
 SCR (Seychelles Rupee) |  SEK (Swedish Krona) |
 SGD (Singapore Dollar) |  SLL (Sierra Leonean Leone) |
 SRD (Surinamese Dollar) |  STD (Sao Tome Dobra) |
 SZL (Swazil Lilangeni) |  THB (Bhat) |
 TND (Tunisian Dinar) |  TRY (Turkish Lira) |
 TTD (Trinidad and Tobago Dollar) |  TWD (Taiwan Dollar) |
 TZS (Tanzanian Shilling) |  UAH (Ukrainian Hryvnia) |
 UGX (Uganda Shilling) |  USD (US Dollar) |
 UYU (Uruguay Peso) |  VUV (Vatu) |
 XAF (Central African CFA) |  XCD (East Caribbean Dollar) |
 XOF (West African CFA) |  XPF (CFP Franc) |
 ZAR (Rand) |  ZMW (Zambian Kwacha) |
Trading hours are 24/5 for online clients. This means that from the open of Asian trading on Monday morning to the close of US trading on Friday afternoon you will be able to book currency, set-up payments and add beneficiaries.
The dealing team is situated in London and works 08:30-17:30 Mon-Fri GMT. However, there is an out of hours service for anything that requires urgent attention.
You can send an email to info@gartonfx.com or contact the team on +44-20-8004-3288 or +1-TBC
There is no upper limit.
Businesses generally see the greatest value when transacting £1million+ p/a, however we can deal with clients doing less. Whether you will benefit will depend on your current processes.
For private clients making one off transfers, we do not deal with anything less than £100,000.00.
Executing FX trades and making payments are fee free where applicable.
Garton Global make their money via the FX spread. This will depend on the currency pair being traded and trade size, speak with the team and they can guide you on this.
For clients who have a lower proportion of their overall turnover exposed to FX fluctuations we recommend using the online platform. This is ideal for improving execution prices and streamlining the payment process whilst maintaining control.
Users can enable multi-tier authorisation so junior staff can set trades and payments up whilst team leaders can approve.
A brief overview of the platform can be found here.
Yes. When sending payments via the SWIFT network we can undertake GPI traces, this gives us the ability to see exactly where a payment is and take action where needed.
Yes. We can provide you with your own named account number and sort code for GBP. Additional to this we can also provide multi-currency IBANs which means you can send and receive up 28 currencies all in your own companies name.
We can also provide named US dollar collection facilities in the USA, this is facilitated by Community Federal Savings Bank. The accounts are located in New York.
To take your first steps in opening an account click the top right tab of this page where it says ‘Sign-Up’. Once completed this will go to the onboarding team who will review and advise what is needed to open the account.
For corporate clients we are required to identify any shareholder with over a 10% shareholding in the company. This is done via the provision of photo ID e.g. passport, national ID card or drivers license.
Whether online or direct with one of the dealers once a trade is booked, you will be send a trade confirmation with all details relating to the trade including, rate, amount purchased and cost.
The trade confirmation will also have all details relating to making the payment for settlement.
Once funds have been received you provide instruction of where you wish for the funds to go. Onward payments usually clear within 15 minutes if the currency cut-off is met.
Yes, we can offer direct debits. This is available for US based clients only and is operated via ACH Pull. Payments clear with us 2-3 days after the pull being initiated.
We can provide local settlement facilities in 18 different countries. These are Hong Kong, USA, Bulgaria, Hungary, Ireland, Luxembourg, Netherlands, Australia, Belgium, Canada, Denmark, France, UK, Singapore, Sweden, Poland, Norway and New Zealand.
Hedging will not be appropriate to all companies. However, if your businesses profits are significantly exposed to movements in FX markets then some form of hedging is suggested to give your finance function more certainly.
The method of hedging that is most suited to you will depend on a number of things including your costing level, ability to pay a deposit/margin, appetite to risk and certainty of requirements. Before entering into any form of hedging it is advised to discuss with your dealer what is more suited to you business’s needs.
Software and maritime companies as well as charities are just some of the organizations which get value from our payroll services. All you do is create a spreadsheet of all the beneficiaries and value and currency they are to be paid, upload it into the system and we take care of the rest. You send in the funds for settlement and 10,000+ payments can be sent.
This can save users on both time and money.
Garton offer spot trades, limit orders, stop losses, mass payments and forward contracts.
We generally request a deposit of between 3-5% when booking a forward contract. However, there are instances we can waive this. This will depend on credit score and trade history.